DISTANCE SALES CONTRACT

Pre-Information Form and Distance Sales Agreement

Prepared based on Articles 48 and 84 of the Law on the Protection of the Consumer No. 6502, published in the Official Gazette dated 27.11.2014 and numbered 29188, and in accordance with the provisions of the "Regulation on Distance Contracts" which came into force, the Pre-Information Form and the Distance Sales Agreement prepared for distance sales conducted over the internet are provided below.

PRE-INFORMATION FORM

SELLER

  • Company Name: Maak Trading Domestic and Foreign Trade Co. Ltd. (Tax ID: 6091032184)
  • Address: Merkez Mah. Akar Cad. I Tovvers Bomonti No:3 Inner Door No:23 Şişli/Istanbul
  • Phone: 0552 600 6050
  • Email: info@chiefimaginationofficer.com

SUBJECT OF THE AGREEMENT PRODUCTS and SALE PRICES
{PRODUCT ITEMS}

PAYMENT, DELIVERY, AND INFORMATION REGARDING PERFORMANCE
Consumers can pay for the purchased product either via bank transfer, credit card, or cash on delivery option. (For detailed information, see Article 3.2 of the Distance Sales Agreement.)
Delivery will be made to the address specified by the Buyer in the order form through one of the contracted cargo companies. The invoice for the order will be issued to the address specified by the Buyer in the order form. In the event that the Buyer is not present at the delivery address at the time of delivery, the SELLER shall be deemed to have fulfilled its obligation in full and without any deficiencies. Therefore, any expenses incurred due to the Buyer's delayed receipt of the product, and/or the product being kept at the cargo company and/or returned to the SELLER, shall be borne by the BUYER.

INFORMATION ON THE RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the contract by rejecting the product within fourteen (14) days from the delivery of the product to himself/herself or the person/organization at the address indicated. If the conditions specified in the Distance Sales Agreement are met, the product price shall be refunded to the BUYER within fourteen days from the date the withdrawal notification reached the SELLER in writing or via a durable medium. The shipping cost of the product returned due to the right of withdrawal shall be covered by the SELLER. (For detailed information, see Article 5 of the Distance Sales Agreement.)

VALIDITY PERIOD
All information and promises presented to the BUYER regarding the product in this form shall remain valid until changes are made and published concerning the product information by the date of this form. It is hereby warned that the SELLER shall not be bound by the information and promises given in this form after today, until the products are discontinued, the manufacturing company terminates its activities, or until the SELLER declares that it will cease its activities.

DURATION OF THE AGREEMENT
The periods specified in the Distance Sales Agreement provisions shall commence following the delivery of the product to the BUYER as indicated in this form and shall expire thereafter.

COMPLAINTS AND OBJECTIONS
The BUYER may submit their requests and complaints to the contact information of the SELLER provided above. In addition, the BUYER may apply to the Consumer Problems Arbitration Committee or the Consumer Court at the place where the BUYER purchased the goods or services or where the BUYER resides within the monetary limits determined by the Ministry every December regarding their complaints and objections.

The information provided in this Pre-Information Form is provided for commercial purposes in accordance with the principles of good faith and to protect minors, or adults who lack discernment or whose discernment is limited, in a manner suitable for the remote communication tools used.

After reading and accepting this Pre-Information Form electronically, the process of establishing the Distance Sales Agreement will commence.

DISTANCE SALES AGREEMENT

ARTICLE 1. PARTIES

1.1. SELLER: (Hereinafter referred to as the "SELLER" in the contract)
Company Name: Maak Trading Domestic and Foreign Trade Co. Ltd. (Tax ID: 6091032184)
Address: Merkez Mah. Akar Cad. I Tovvers Bomonti No:3 Inner Door No:23 Şişli/Istanbul
Phone: 0552 600 6050
Email: info@chiefimaginationofficer.com

1.2. BUYER: (Hereinafter referred to as the "BUYER" in the contract)
Name/Surname/Title:
Address:
Phone:
E-mail:
ID No:

By accepting this agreement, the BUYER acknowledges and agrees in advance that if the BUYER confirms the order subject to the contract, the BUYER will be obliged to pay the order amount, additional fees such as shipping costs, taxes, and any specified additional charges, and that the BUYER has been informed thereof.

ARTICLE 2. SUBJECT

The subject of this Agreement is to determine the rights and obligations of the parties in accordance with the Law on the Protection of the Consumer No. 6052 and the Distance Contracts Regulation regarding the sale and delivery of the products that the BUYER orders electronically from the website www.chiefimaginationofficer.com owned by the SELLER.

ARTICLE 3. SUBJECT OF THE CONTRACT, PAYMENT, AND RETURN PROVISIONS

3.1. Subject of the Contract

  • 3.1.1. The basic characteristics of the goods/products/services (type, quantity, brand/model, color, quantity) are published on the SELLER's website, www.chiefimaginationofficer.com. If the Seller organizes a campaign, you can review the basic features of the relevant product during the campaign period. It is valid until the campaign date.
  • 3.1.2. The prices listed and announced on the website are the sales prices. The announced prices and promises are valid until they are updated and changed. Prices announced for a limited period are valid until the specified period ends.
  • 3.1.3. The type, quantity, size, brand/model, and color of the products, as well as their sales prices, are as specified below:
  • PRODUCT DESCRIPTION

    SKU 

    QUANTITY

    UNIT PRICE

    TOTAL

    SHIPPING

    VAT

    TOTAL

3.2. Payment Method

  • 3.2.1. Cash on Delivery: When you choose the cash on delivery option, our products will be delivered to you by cargo, and you can pay the product price to the cargo officer at the door.
  • 3.2.2. Payment by Credit Card: To make a payment by credit card, you must fill in the credit card information completely and accurately in the relevant sections. You can make a payment with your credit card in a single installment or in installments divided into different terms. Your bank may organize campaigns, apply a higher number of installments than the number you selected, or provide services such as installment deferment. Such campaigns are at the discretion of your bank, and if our company is informed, information about campaigns is provided on our pages. Your order total will be divided into installments from the statement date of your credit card, and will be reflected in your credit card statement by your bank. The bank may not distribute installment amounts equally to months taking into account fractional differences. The creation of your detailed payment plan is at the discretion of your bank.
  • 3.2.3. Payment by Bank Transfer: If you wish to make a payment by bank transfer, you can transfer to our company's IBAN TR 1600 0100 0484 9772 1020 5004 bank account.
  • 3.2.4. Furthermore, due to the fact that installment sales are made only with credit cards belonging to banks, the BUYER acknowledges, declares, and undertakes that he/she will separately confirm from his/her bank the relevant interest rates and information regarding default interest rates, and that the provisions regarding interest and default interest will be applied between the Bank and the BUYER within the scope of the credit card agreement.

3.3. Return Procedure

  • 3.3.1. Refund Procedure to Credit Card: In cases where the BUYER exercises the right of withdrawal or if the product subject to the order cannot be supplied for various reasons, or in cases where the Consumer Problems Arbitration Committee/Consumer Court decides to refund the amount to the consumer, if the purchase was made with a credit card in a single installment or in installments, the refund procedure to the credit card is as follows: If the customer has made the purchase in installments, the bank refunds the customer in installments. After paying the entire product amount to the bank in one go, when refunds are made to the customer's credit card for installment purchases made through bank POS terminals, to prevent the involved parties from being in a disadvantaged situation, the requested refund amounts are transferred to the accounts of the holder parties by the bank in installments. If the refund date does not coincide with the card's statement date, one refund will be reflected on the card each month, and the customer will receive the number of installments he/she has paid before the refund for the number of months after the end of the sale installments, and will deduct them from his/her current debts. The BUYER acknowledges, declares, and undertakes that he/she has read, understood, and accepted this procedure.
  • 3.3.2. Return Procedure for Cash on Delivery and Bank Transfer Payment Options: In the case of returns, in cash on delivery and bank transfer payment options, the return will be made to the consumer by asking for bank account information, and it will be made by transfer to the account specified by the consumer (the account must be in the name of the person at the invoice address).

3.4. Delivery Method and Address Delivery will be made to the address specified by the BUYER in the order form through one of the contracted cargo companies. Even if the BUYER is not present at the delivery address at the time of delivery, the SELLER shall be deemed to have fulfilled its obligation in full and without any deficiencies. Therefore, any expenses incurred due to the BUYER's delayed receipt of the product, and/or the product being kept at the cargo company and/or returned to the SELLER, shall be borne by the BUYER. The shipping cost is not included in the product price. The shipping cost is added to the order amount and is paid by the consumer. Periodic campaigns related to shipping costs are at the discretion of our company, and in such cases, the prices specified above are not valid.

ARTICLE 4. GENERAL PROVISIONS

4.1. The BUYER declares that he/she has read and become informed about the basic characteristics of the products, sales price, payment method, and delivery-related preliminary information on the www.chiefimaginationofficer.com website and has given the necessary confirmation electronically.

4.2. The subject product of the contract shall be delivered to the BUYER or the person/entity at the address indicated by the BUYER within the period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal 30-day period.

4.3. If the product subject to the contract is to be delivered to a person/entity other than the BUYER, the SELLER cannot be held responsible for the refusal of the person/entity to accept the delivery.

4.4. The SELLER is responsible for delivering the subject product of the contract in sound, complete, compliant with the specified qualifications in the order, and, if any, with warranty documents and user manuals.

4.5. Before the expiry of the performance obligation arising from the contract, the SELLER may procure a different product of equal quality and price by informing the BUYER and obtaining explicit consent.

4.6. For the delivery of the subject product of the contract, it is a condition that this contract has been delivered to the SELLER and the price has been paid by the BUYER in the payment method preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER shall be deemed to have been relieved of the obligation to deliver the product.

4.7. By confirming this Agreement and the Preliminary Information Form electronically, the BUYER confirms that he/she has also correctly and fully obtained the information about the address to be given by the SELLER before the conclusion of the distance contracts, the basic qualifications of the goods or services subject to the order, the price of the goods or services including taxes, and the payment and delivery costs.

4.8. If, after the delivery of the product, the BUYER's credit card is used by unauthorized persons in an unfair or illegal manner, not due to the fault of the BUYER, and if the related bank or financial institution does not pay the product price to the SELLER, it is mandatory to return the product to the SELLER within 3 days, provided that it has been delivered to the BUYER. In this case, the transportation expenses shall be borne by the BUYER.

4.9. If the SELLER cannot deliver the subject product of the contract within the specified period due to force majeure or extraordinary circumstances such as adverse weather conditions preventing transportation, it is obliged to inform the BUYER. In this case, the BUYER may cancel the order, replace the subject product of the contract with a similar one, and/or postpone the delivery until the hindering situation is resolved. If the BUYER cancels the order, the amount paid will be refunded to him/her in cash within 14 days.

4.10. Defective or faulty products sold with a warranty certificate or products not sold with a warranty certificate can be sent to the SELLER for necessary repairs within the warranty terms, and in this case, the shipping costs will be covered by the SELLER.

4.11. The BUYER shall inspect the goods/services subject to the contract before taking delivery; he/she shall not accept damaged and defective goods/services such as bruised, broken, torn packaging, etc., from the cargo company. It will be deemed that the goods/services delivered without any damage or defects are accepted. The obligation to protect the product/service with care after delivery belongs to the BUYER. If the right of withdrawal is to be exercised, the product/service should not be used. The invoice must be returned.

4.12. The situations regarding who will cover the shipping costs for the products you want to exchange are as follows:

  • If the sent product is wrong, incomplete, or defective by the Seller, all shipping costs belong to the Seller company.
  • If the Buyer wants to exchange the sent product with a different product/size, the Buyer covers the product shipping fee. After the product exchange, the Seller pays the shipping fee, and the Buyer does not pay the shipping fee to receive the product.

4.13. The BUYER undertakes to comply with the legal regulations while using the SELLER's website, www.chiefimaginationofficer.com, and undertakes not to violate them from the outset. Otherwise, all legal and penal responsibilities arising will be fully and exclusively binding on the BUYER.

ARTICLE 5. WITHDRAWAL RIGHT

5.1. The BUYER may exercise the right of withdrawal within 14 (fourteen) days without assuming any legal or penal responsibility and without stating any reason, starting from the delivery date for transactions related to the sale of goods or from the purchase date for transactions related to the sale of services. The consumer undertakes to acknowledge that the right of withdrawal exists by rejecting the product or service within fourteen days from the date the consumer receives the product or signs the contract, without assuming any legal or penal responsibility and without stating any reason, and to take back the product from the SELLER or provider from the date the withdrawal notification reaches the SELLER.

5.2. To exercise the right of withdrawal, it is necessary to notify the SELLER by email or telephone within this period, and the product must be unused, undamaged, unwashed, and with intact internal/external labels. In case of exercising this right, it is mandatory to return the original invoice with a copy of the cargo delivery receipt indicating that the product delivered to the BUYER has been returned to the SELLER.

5.3. The product price shall be refunded to the BUYER within fourteen (14) days following the receipt of these documents. If the original invoice is not sent, VAT and any other legal obligations cannot be refunded. The shipping cost of the product returned due to the right of withdrawal is covered by the SELLER. The return form must be completed and signed, and the product to be returned must be delivered in its original box, packaging, with standard accessories, unused, unwashed, and undamaged.

5.4. The SELLER is obliged to refund the total price and documents that put the BUYER under debt within fourteen (14) days at the latest from the receipt of the withdrawal notification and to take back the product within two (2) days.

5.5. If there is a decrease in the value of the product due to a reason arising from the fault of the BUYER or if it becomes impossible to return, the BUYER is obliged to compensate for the damages of the SELLER in proportion to his/her fault.

5.6. In case the campaign limit amount is reduced due to the exercise of the right of withdrawal, the amount of discount benefited within the scope of the campaign is canceled.

5.7. In accordance with the General Communique of the Tax Procedure Law No. 385, in order for return transactions to be processed, the relevant sections on the invoice with the return section sent to you must be completed and signed, and then returned to us with the product. However, for shipments to Northern Cyprus (KKTC) and abroad, customers are responsible for paying taxes for the products they receive from customs since they did not pay VAT on their orders. Customers do not have the right of withdrawal for products not received from customs in any way.

ARTICLE 6. PRODUCTS EXCLUDED FROM THE RIGHT OF WITHDRAWAL

6.1. Products prepared according to the BUYER's special request or explicitly personalized needs and which are not suitable for return, underwear, masks, baby diapers, disposable products, perishable goods, or products with a risk of expiration date, products that are not suitable for return due to health and hygiene reasons if their packaging is opened by the BUYER after delivery, and products that are mixed with other products after delivery and cannot be separated due to their nature cannot be returned according to the regulations. Additionally, the right of withdrawal cannot be exercised for services that have started with the consumer's approval before the end of the withdrawal period, as per the regulations.


ARTICLE 7. DEFAULT PROVISIONS

7.1. In case of failure by either party to fulfill its obligations arising from this contract, the provisions regarding Default of the Debtor stated in Articles 106-108 of the Turkish Code of Obligations will apply. In cases of default, if either party fails to fulfill its obligations within the specified period without a justifiable reason, the defaulting party will be considered in default, and the creditor will have the right to demand performance of the obligation by requesting delivery of the goods and/or termination of the contract and refund of the price.

7.2. In the event that the BUYER defaults on payment transactions made by credit card, the BUYER acknowledges and undertakes that they will pay interest and be liable to the bank within the framework of the credit card agreement between the cardholder and the bank. In this case, the relevant bank may resort to legal remedies, demand expenses and attorney fees from the BUYER, and in any case, in the event of the BUYER's default on the debt, the BUYER acknowledges, declares, and undertakes to pay for the damages incurred by the SELLER due to the delayed performance of the debt.

7.3. If the SELLER is unable to deliver the product within the specified period due to force majeure events or extraordinary events such as adverse weather conditions preventing transportation, transportation interruptions, fire, earthquake, flood, the BUYER may exercise their right to cancel the order or postpone the delivery period until the obstructive situation is resolved, acknowledging that the SELLER has no liability in such circumstances. If the BUYER cancels the order, the amount paid will be refunded within fourteen days. (For installment purchases made by credit card, the procedure for refund to the credit card as described above is accepted by the BUYER.)

ARTICLE 8. COMPETENT COURT

8.1. In the event of disputes arising from this Distance Sales Agreement; the Consumer Arbitration Committees in the province or district where the BUYER purchased the product or where their residence is located, up to the value announced annually by the Ministry of Customs and Trade, and Consumer Courts in disputes exceeding this value, are authorized.

ARTICLE 9. EFFECTIVENESS

The BUYER is deemed to have accepted all the terms of this agreement when they make the payment for the order placed on www.chiefimaginationofficer.com.

SELLER: Maak Trading İç ve Dış Ticaret Ltd. Şti.

BUYER:

DATE:

ARTICLE 10. NOTIFICATIONS AND EVIDENCE AGREEMENT

The BUYER acknowledges, declares, and undertakes that in case of disputes arising from this Agreement, the official books and commercial records of the SELLER, as well as the electronic information and computer records kept in its own database and servers, will constitute binding, conclusive, and exclusive evidence. The BUYER accepts, declares, and undertakes that this article is a evidence agreement within the meaning of Article 193 of the Civil Procedure Law.

Upon the completion of the order, the BUYER is considered to have accepted all the conditions of this agreement.